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Thread: New update causing crashing

  1. #21
    Farm Supplier
    Join Date
    Mar 2013
    Posts
    70
    Quote Originally Posted by kaitelvara View Post
    All background apps are closed, the iPod is freshly restarted, all data/cookies and history are clear. Game has been deleted off iPod and re-installed. Still can't get it to load past the opening screen.

    I'll try to email them soon.
    I have the same problem and have done the same things, it's not just you. Haven't found a solution

  2. #22
    Fashion Designer
    Join Date
    Aug 2013
    Posts
    551
    Quote Originally Posted by kareichan View Post
    I have the same problem and have done the same things, it's not just you. Haven't found a solution
    I am having same issues sent e-mail this morning hopefully they will resolve this issue soon! I even tried logging in on friends (she doesn't have theses issues) device and my game still wouldn't load even though hers does!

  3. #23
    Rhino Keeper
    Join Date
    Apr 2014
    Posts
    282
    Game still not working cant even get into it loads and crashes before I can do anything so frustrating can't collect gold or food can't do anything TL fix this please

  4. #24
    Executive Chef
    Join Date
    Jan 2013
    Location
    A room in a house in a town in Southeast Kansas
    Posts
    1,466
    Is it possible to revert back to the previous version until this is fixed?

  5. #25
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
    Posts
    2,753
    We've forwarded these info to the team and they are looking into it. Thank you for your patience!

  6. #26
    i just lost almost all of my habitats and decorations....anybody else gave this problem?

  7. #27
    Fashion Designer
    Join Date
    Aug 2013
    Posts
    551
    Got a response back from storm8 support basically saying that the problem is my device a device that played the game perfectly well before the update. Seriously?

  8. #28
    Hello All. I reloaded the game but it still is crashing. I play on an iPad but I have over 300 dragons. Maybe the new update is jaut too much for my iPad to handle. I make sure all other apps are closed but it does not help. If TL can look into this I would be very appreciative. Oh yes, this did not happen before the new update.

    Thanks TL. I love this game so I want to keep on playing if possible.

  9. #29
    Quote Originally Posted by Passera View Post
    Got a response back from storm8 support basically saying that the problem is my device a device that played the game perfectly well before the update. Seriously?
    Got the same email. I was told that my device may no longer be able to run it. As if a 2 year old device that could run the game about as well as could be expected BEFORE the update is "old".

  10. #30
    Fashion Designer
    Join Date
    May 2013
    Posts
    727
    Same here. The app keeps on crashing even if I deleted all the background applications. I tried to reinstall it and it worked for a few seconds then crashed. After that, I cannot get past the game as it crashes before I was able to continue. I hope TL fixes this soon.

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