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Thread: My gold is gone

  1. #1

    My gold is gone

    I have been saving my gold for a long time to purchase a Treasure Dragon, but today when I checked my game I only had 74 gold bars. I haven't bought anything with it and my food and coins are accurate. I put in a support ticket, tried closing and reopening the game a few times and just wondered if anyone could give advice on how to correct this. I had well over 1000 gold. I will be so disappointed if it just vanished!!!

  2. #2
    Executive Chef
    Join Date
    Apr 2014
    Posts
    1,865
    Maybe you both the food pack that costs 1000 gold, but if you are sure that you didn't bought anything, you need to wait a response to your suport ticket from TL, ask them to find where did you spent your gold, they can do that, whatever you bought, the game records everything.

  3. #3
    I know I didn't buy food with it because I don't have anywhere close to that much food. Hope it's just a glitch and someone from support will correct it. Anyone know what the usual wait time is for a response?

  4. #4
    Executive Chef
    Join Date
    Apr 2014
    Posts
    1,865
    I normally wait less then a week, after the first response, the support response is much more quicker.
    Good luck

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am sorry this happened! I can take support 3-5 business days to respond to your ticket.
    They will be able to help in finding out what happened!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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