how to restart the game diamond quest

[armisha]

after i update the game i couldn't play it,it keeps on crashing and i keep on re installing it but nothing happens.. need some help thanks.. just want to restart the game..

[armisha]

hi i can't play my diamond quest app because after it power up it keep on crashing and i can't able to move the gems??reinstalled the game several times but no use..

[kooky panda]

Try closing out all application running in the background to see if this helps.

[armisha]

hi kooky panda,, i also try that technique and even restarting my iPad but nothing happens.. thanks!!!

[armisha]

if anybody can help me to just restart the game.. because every time i re installing the game it has saved game.. thanks

[LonePudding]

if anybody can help me to just restart the game.. because every time i re installing the game it has saved game.. thanks

I don't think there is a way of resetting as the game data is tied to your storm8 iD.

[armisha]

thanks lone pudding.. i also email storm 8 & team lava but i haven't receive any reply from the team..

[kooky panda]

It can take 3-5 business days before a support agent is able to respond to your email.