Why should TL/S8 pay someone, anyone, to beta test when they have US to do it for them? We're free and give them all the information they need, willingly, in the hopes they'll make positive changes in our direction. Of course that RARELY happens, but.....Still, we're here and we trudge on with hope.......I've asked multiple times now for them to ANSWER US, but silence....crickets.....
Why pay staff to be there on a weekend when they know we'll just rant/rave/complain here and then they come back on Monday and just delete/edit the comments regardless. No reason to pay someone.
And yes, the Fairytale Wonderland last quest line debacle they did eventually resolve to some satisfaction, however if they'd checked in that Thursday or Friday before taking off for a 3-day weekend things wouldn't have escalated as much as they did. They just didn't care for 5-6 days and then *fixed* the issue, for some........That still leaves a bitter taste in my mouth as they could have fixed the issues well before they escalated.