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Thread: Game Crashing

  1. #21
    New Resident
    Join Date
    Aug 2015
    Posts
    1
    the following is my exchange with support on this issue:

    [removed support email]
    Last edited by kooky panda; 09-01-15 at 10:27 AM. Reason: removed support email-privacy

  2. #22
    Executive Chef
    Join Date
    Oct 2014
    Location
    USA
    Posts
    1,064
    Haha that's the same response I received, wish I would have kept the email. Funny because all it did was make me mad as I never even told them what device I was using.
    Last edited by kooky panda; 09-01-15 at 10:25 AM. Reason: removed support email

  3. #23
    Executive Chef
    Join Date
    Apr 2014
    Location
    Arizona
    Posts
    2,118
    Wow that is ridiculous. I didnt even bother to send something to support as they obviously don't care.

    My FFS game at 717MG is unable to open AT ALL now while my DS and CS that are 1.7 GB and 1.3GB respectively are running just fine...it's NOT my device and it is your fault!!! None of this was happening until the Animal Story update came along.
    **HAPPY 2019**
    I am taking a break from all games now.
    Apologies to all neighbors and hope to see you again soon!


    DS = Tuffyland (167) CS = Wiggly Valley (50) FFS = bunnyville (116)
    FS2 = Bailey's Acres (48) RS2 = Bob's Bistro (52) BS2 (34) ~~ DC:M (23)

  4. #24
    New Resident
    Join Date
    Aug 2015
    Posts
    1
    Cant get in...still crashing.

  5. #25
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Sometime I will have issues with just one game.
    This works for me:

    Go to settings- safari- clear out Data, then restart your device.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #26
    Executive Chef
    Join Date
    Jul 2013
    Posts
    1,205
    Mine is crashing too. It takes my bombs and runes!
    I am not looking for new neighbours in Restaurant or Bakery Story. Please do not send invites.

  7. #27
    New Resident
    Join Date
    Sep 2015
    Posts
    1

    Unhappy mine keep crashing!!

    The game crashes so often it is almost unplayable. Sometimes I try over and over to play, and it crashes every time the messages screen loads, that I am forced to give up. I never get the daily bonuses or messages because it crashes as soon as it tries to load my game. Restarting device does not fix crashing.
    It started when I updated it with the last version! Please fix the bug!!

  8. #28
    Rhino Keeper
    Join Date
    Jan 2015
    Posts
    114
    Same for me. It's so difficult to play in this conditions. I almost can't play the tournament.

  9. #29

    Crashing crashing crashing

    Crashing ! Crashing ! Crashing !
    I'm getting a little frustrated lately playing Fantasy Forest. It crashes constantly and I've lost many runes while mining, as if it wasn't difficult enough expanding. I've got eight animals in storage that I can't bring out because, A) I don't have any place to put them,B) I'm too busy trying to fulfill breeding goals that I eventually don't even get rewarded with.
    Example) Even after non-stop breeding during event, I got the love dove and I got the smitten kitten, but no matripony. Then another event same story different animals. Got he lullabison and the tubacan, but no melodeer. Now I'm trying for the saintly bernard and same story. I have the station dalmatian and the capt. K-9 and what do I get ? Well I got two aperil fools. Don't you think September is a little late for April fools jokes, don't you think. Maybe you could put a little fun back in the game ? I really like your game ! I might actually spend a little money if it was working right. I am using a model mc989ll/a I:Pad version 8.4 (12h143). By the way I am having no problems with your other game dragon story. Is there any help to be had here ? Thanks.

  10. #30
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Ipad 2 right?

    I started having some freezing issues the other day on my iphone.
    Try couple of things:

    1. Try going under settings-safari- clear out Data
    2. See if you have a apple software update available
    3. Try a Hard Restart- Hold down power and on/off button at the same time until you see the apple sign.

    If those things do not work try deleting and redownloading the game. You will not lose your game.

    Also make sure you close out any applications running in the background.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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