Unhappy with Update to Gifting System and Facebook Connect

[441sogo]

I look to updates as a way to improve my game experience, but I'm afraid that the recent changes to the gifting system and the new connection to Facebook have caused me more frustration than anything else. Please, please, please consider returning to the previous gifting system! Here are the reasons I dislike the updated system:

- Post update, I am receiving way fewer gifts (if any at all) than before the update. I'm not sure why, but I imagine that without the "gifting history" available previously, my neighbors are gifting back those who gift them first. Game reset falls in the middle of the night for me, so mine will never be the first gift received.

- I REALLY dislike that the game no longer provides the gifting history! I really liked my system of gifting back from the oldest to newest gift giver....that way everyone I received a gift from received a gift back from me at some point. It seemed fair! Please bring back the list of previously received gifts!

- Since the update, I have no idea who some of my gifts are even from. Neighbors of mine who have connected to Facebook have their REAL NAME and PROFILE PHOTO associated with the gift. Frankly, it's kind of creepy. I would much rather see the restaurant name associated with gifts.

- The all-in-one "accept and gift back" button is confusing and is not user friendly! I have NOT been using the gifting system to gift my neighbors....seems pretty counterintuitive to me!!! Instead, I have been gifting from my neighbor list to ensure that those I wish to gift are the ones that actually receive them. After sending my 3 gifts for the day, gifts that come in still have the "accept and gift back" button associated with them. I would assume that those neighbors are receiving gifts too, but I don't think that is the case. I bet that I'm not the only player out there confused by this. Why, if we have already sent the max number of gifts, does gifting back still appear to be an option for gifts that come in??

- I used to receive quick serve gifts all of the time, but now the few gifts I receive seem to be weighted more towards coins. Am I being discriminated against for not being a Facebook user? Are they the only ones receiving quick serves? Sure seems a bit unfair.

- Does the Facebook connection allow a player to send, and potentially receive a greater number of gifts?? Again, I'm not on Facebook, so I have no way of knowing how this change benefits someone on Facebook. Again, I sure hope that the gifting system isn't slanted towards Facebook users.

Again, please consider going back to the old gifting system. It was a much better system. I'd be curious how others on here feel about the Facebook thing, but as someone not connected to Facebook, it seems to be more trouble than good.

[ciarjen]

I don't know how this new gifting system works.

I don't know who has given me gifts or who to give back too. And I don't get the accept and gift back function.



Some instructions from S8 would be appreciated.

[kooky panda]

I have reported this over and am currently waiting on some information.

[mamareader02]

Yeah,I gave the system a shot,don't like it

[enaid03]

For what its worth, I connected a fb account. I requested a quick serve from another fb connected neighbor. They sent it back, and I have yet to receive it. That was several days ago.

I also had daily gifters. They are gone as of this update. Something is not working.

[kooky panda]

I went into my facebook account and deleted the game. I think I am now logged off . I will see how my gifting works tomorrow.

[glimmergate]

Just want to pop in and say thanks for the thoughtful and detailed feedback, we do read player comments and posts like this are very helpful. Thank you!

[441sogo]

Just want to pop in and say thanks for the thoughtful and detailed feedback, we do read player comments and posts like this are very helpful. Thank you!

Is anyone on staff going to pipe in and answer some of the questions raised about the gifting system? While I am happy to provide thoughtful feedback, it sometimes seems like a waste of my time since we rarely have questions answered or are given any kind of real explanation.

The only real change to the gifting system that I've noticed since my post, is the inclusion of eggs, bread and cheese in the gift rotation. That change only reinforces my criticism of this new gifting system. Since gifting is so very limited on this game, it would be great for the gifted items to be worthwhile, and for the system to be user friendly.

[mchat2045]

Is anyone on staff going to pipe in and answer some of the questions raised about the gifting system? While I am happy to provide thoughtful feedback, it sometimes seems like a waste of my time since we rarely have questions answered or are given any kind of real explanation.

The only real change to the gifting system that I've noticed since my post, is the inclusion of eggs, bread and cheese in the gift rotation. That change only reinforces my criticism of this new gifting system. Since gifting is so very limited on this game, it would be great for the gifted items to be worthwhile, and for the system to be user friendly.

I agree wholeheartedly. They have neutered this part of the game. I no longer care to send or receive gifts. It's meaningless now.

[WinnyWoos]

- I used to receive quick serve gifts all of the time, but now the few gifts I receive seem to be weighted more towards coins. Am I being discriminated against for not being a Facebook user? Are they the only ones receiving quick serves? Sure seems a bit unfair.

You know, I hadn't thought about like that but now that you said it, it sure does seem as if we are. A response to this very valid question would be greatly appreciated.