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Thread: Game Lag Caused Me to Lose Gold :mad:

  1. #1
    Rhino Keeper
    Join Date
    May 2014
    Posts
    407

    Game Lag Caused Me to Lose Gold :mad:

    Hello,

    I accidentally purchased 130,000 food for 500 gold because of a lag in the game. I was trying to collect from my habitats when the game lagged, and came up on the food screen. I accidentally bought the food while trying to exit the screen, but the game remembered my clicks from when I was collecting gold. I tried to exit the game, but it was too late. I DO NOT WANT THE FOOD. It was a mistake because of a lag.

    Can you please help me? I have not used any of the food and I would like my 500 gold back. That is a lot of gold to lose because of a game lag.

    Thank you.
    Android Player - The Vale of Arryn
    10 Pure Diamonds, 2 Quetzels, 1 Helios, 1 Mercury, 1 Unicorn, 1 Gold, 1 Infinity, 1 Crusader, 1 Prime Eternal
    Accepting all neighbors

  2. #2
    Admin Community Manager [S8] Elsa's Avatar
    Join Date
    May 2011
    Posts
    7,069
    Please email support@teamlava.com for assistance. Please be sure to include your Storm8 ID and share the details about your food and Gold so they can take a look. Thanks!

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