I love TL games. I have played them since 2012 when I first got my ipad. Restaurant story was one of the first games I ever downloaded, and I have played it ever since. I have played almost every TL game available over the years, though now I only have time for/enjoy castle story, restaurant story and farm story 2. I have probably spend a few hundred dollars on these games since then, because they give me lots of enjoyment. I appreciate the weekly content updates that keeps me interested, and I love decorating my castle/restaurant/farm. I love TL games. I hate TL as a company.
I feel like they care very little about their players. The very fact that they don't have a gem confirmation button, and steal gems that people use REAL money to buy makes me so mad. They seem to have very little communication and just do things to suit them. Removing items from the market with absolutely no warning, taking some glitch items, but allowing other to remain. One of my neighbours had three or four of Sabina's house. And they get to keep all of them!!! And they way they have started running events in FS2 also shows me they don't care at all about us.
I would love to buy gems and support this company to SUPPORT THE COMPANY. Because that's what you do when you love something and feel appreciated. However, along with the recent increase in gem prices, I think after three years I am finally done supporting them. I will probably still play for a while. I know I am probably a small part of the people who won't buy gems anymore, but I feel better knowing they won't get any more of my money.
Unless you finally add a gem confirmation button. Then I'll reconsider.