Wow, everybody has such great and valid points! Craftfan, your post made me laugh in agreement.
I feel extra livid just because my Wedding Ali was ready for collection, but I decided to wait for my trade to finish first (apprx 1hr 45min), hoping I could finally build my carriage (yeah right!). As soon as my trade was ready, I collected and went to visit my Wedding Ali, it was gone! I force closed and emptied the cache...still, she was lost
I can't even count anymore the number of times I've lost things from glitches: items from my inventory, from collecting (including adventures!), and gem traps over the years. I'm starting not to care....yet this game gave me such enjoyment for so long, it has also given me many headaches!!!