I have come to expect lousy customer service from team lava, they did not disappoint by removing the alicorn / wedding alicorn, but I am still upset. So many adjectives come to mind: rude, the rest cannot be printed here! I would go along with a B o y c o t t ... Specific day or goal, e.g. Valentine ... I, myself, will not purchase gems until this pervasive corporate policy of treating customers poorly ...ahahaa that means never because in any game I have ever played, sponsored by TeamLava, has one customer service rep ever done anything to help a bad situation created on their part, or by their error ... boo, TeamLava