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Thread: New iPhone: game restarted

  1. #1

    New iPhone: game restarted

    My husband got a new phone and lost all progress on his game. Who should I contact?

  2. #2
    Rhino Keeper
    Join Date
    Mar 2014
    Location
    Arizona
    Posts
    314
    Support@teamlava.com

    He should have setup a username and password on his old phone. He could then simply get on his new phone and login. The team lava servers will automatically update his game.

  3. #3
    New Resident
    Join Date
    Feb 2015
    Posts
    1
    What if there is no prompt to log in I recently downloaded all my stories onto my kindle and it just started everything over how do I get to the prompt to log in

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by shakycoo View Post
    What if there is no prompt to log in I recently downloaded all my stories onto my kindle and it just started everything over how do I get to the prompt to log in
    I am sorry by kindle fire does not have the login feature.
    You can try transferring your games by using a storm 8 Game.

    https://forums.storm8.com/showthread....l=1#post675489

    If you have any issues, you can send an email to support@teamlava.com and an agent can assist in recovering your games.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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