My husband got a new phone and lost all progress on his game. Who should I contact?
My husband got a new phone and lost all progress on his game. Who should I contact?
Support@teamlava.com
He should have setup a username and password on his old phone. He could then simply get on his new phone and login. The team lava servers will automatically update his game.
What if there is no prompt to log in I recently downloaded all my stories onto my kindle and it just started everything over how do I get to the prompt to log in
I am sorry by kindle fire does not have the login feature.
You can try transferring your games by using a storm 8 Game.
https://forums.storm8.com/showthread....l=1#post675489
If you have any issues, you can send an email to support@teamlava.com and an agent can assist in recovering your games.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request