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Thread: Temporal Lobe Damage??

  1. #1
    Rhino Keeper
    Join Date
    Oct 2012
    Location
    Florida by way of Scotland!
    Posts
    324

    Temporal Lobe Damage??

    For some reason I am getting booted out a lot! I will start to reply to something and it tells me I am not logged in. It has happened for the past 2 days and several times per day. How can I prevent this? Thank you!

  2. #2
    Rhino Keeper
    Join Date
    May 2013
    Posts
    314
    Weird - this happens to me in DS but never once in FF. The solution usually is to delete game and reinstall but that has no effect on my problem. Just boots out, no message about no internet connection.

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    What device do you play on? If an older device, make sure you close out all apps running in the background.

    You can also try going to settings on your device- safari- clear out data/cookies, then restart your device.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #4
    Rhino Keeper
    Join Date
    May 2013
    Posts
    314
    Thanks Kooky, that extra effort with clearing cookies and restarting iPad seems to have done the trick! Phew! Hope it works for Perry too

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Oh good! I find when I crash back to the home screen all of a sudden, clearing the cookies seems to help most of the time.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
    Posts
    2,753
    Quote Originally Posted by Perry9877 View Post
    For some reason I am getting booted out a lot! I will start to reply to something and it tells me I am not logged in. It has happened for the past 2 days and several times per day. How can I prevent this? Thank you!
    If you play the game on multiple devices, please be sure that your game is saved before switching accounts. Please also make sure to close down background apps to ensure enough memory resources to play the game. If you continue to experience this matter, please email support@teamlava.com for assistance with your account.

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