Page 1 of 2 12 LastLast
Results 1 to 10 of 13

Thread: Why is the 'Make Desserts' in my trophy case not increasing?

  1. #1
    Rhino Keeper
    Join Date
    Mar 2013
    Location
    Sydney, Australia
    Posts
    424

    Why is the 'Make Desserts' in my trophy case not increasing?

    Surely cheesecake and yoghurt parfait should count as desserts. I have made them lots of times. The counter in the trophy case remains at zero. TL?

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    I checked and mine is showing 42/50 so mine is counting.

    Try restarting your game and check again. If you are still at 0, please send an email to support@teamlava.com so an agent can check your game.

    ++moving this thread to the Bug forum++
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Executive Chef KadeeDid's Avatar
    Join Date
    Jul 2012
    Posts
    1,214
    Quote Originally Posted by kooky panda View Post
    I checked and mine is showing 42/50 so mine is counting.

    Try restarting your game and check again. If you are still at 0, please send an email to support@teamlava.com so an agent can check your game.

    ++moving this thread to the Bug forum++
    Finally found this post. I read it last night and noticed the something is happening with me. My Make Desserts is showing 0/10 even though I have made numerous parfaits and cheesecakes! I have force closed and restarted several times.

    No point in emailing TL. I have had no success with them any time I have emailed them. They reply with suggestions that have no connection with my question. I actually have wondered if they actually read the emails or responses are computer generated but have been told that they are real people and not a bot.
    Last edited by KadeeDid; 01-04-15 at 03:20 PM.

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    I will go ahead and report this over.

    (note: with support, you will first get an automatic response. You will know when an agent is responding back because they will sign their name.)
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #5
    Executive Chef CuddlyDragon's Avatar
    Join Date
    Apr 2012
    Location
    Sunny California
    Posts
    1,170
    You were making the items after you had the goal correct?
    TeamLava Staff - CuddlyDragon [Send Private Message]
    Support Email: support@teamlava.com
    Forum Questions: Community Manager Thread

  6. #6
    Executive Chef KadeeDid's Avatar
    Join Date
    Jul 2012
    Posts
    1,214
    Quote Originally Posted by kooky panda View Post
    I will go ahead and report this over.

    (note: with support, you will first get an automatic response. You will know when an agent is responding back because they will sign their name.)
    I know that. I have worked in IT. I receive an automated response. The response from the agent is what annoys me. They do not read my message. They answer an unrelated question. This has happened many times. The response never answers the question. It is obvious that my message has not been read clearly as I detail everything including trouble shooting techniques.

  7. #7
    Executive Chef KadeeDid's Avatar
    Join Date
    Jul 2012
    Posts
    1,214
    I have had goals to make the parfait and cheesecake.

    This should not matter though. As mentioned in the first post, we are discussing the trophy case. It says "Make desserts!" 0/10. The numbers should increase whether there was a goal or not. It is illogical for this not to happen. Other items increase without goals. Ex. make Friends! Learn Recipes! Earn Coins! Cook Anything! Buy Styles! Cook Ingredients! Buy Decorations! These just add up continuously.

  8. #8
    Executive Chef KadeeDid's Avatar
    Join Date
    Jul 2012
    Posts
    1,214
    Quote Originally Posted by kooky panda View Post
    I checked and mine is showing 42/50 so mine is counting.

    Try restarting your game and check again. If you are still at 0, please send an email to support@teamlava.com so an agent can check your game.

    ++moving this thread to the Bug forum++
    Kookie,

    Is it counting Yogurt Parfait and Cheesecake or just the Sugar Cookies and Carrot Cake on the Diner Oven? I have the option and goal to get that oven but not enough cash yet. It is definitely not counting Parfait as I have made several more orders of it since force closing and restarting.

  9. #9
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    Quote Originally Posted by KadeeDid View Post
    Kookie,

    Is it counting Yogurt Parfait and Cheesecake or just the Sugar Cookies and Carrot Cake on the Diner Oven? I have the option and goal to get that oven but not enough cash yet. It is definitely not counting Parfait as I have made several more orders of it since force closing and restarting.
    I was not paying attention on which desserts but I am up to 54/250 and I have been doing mostly parfait and sugar cookies.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  10. #10
    Executive Chef KadeeDid's Avatar
    Join Date
    Jul 2012
    Posts
    1,214
    Quote Originally Posted by kooky panda View Post
    I was not paying attention on which desserts but I am up to 54/250 and I have been doing mostly parfait and sugar cookies.
    I am not that far. I still have 0/10 and have been making parfaits. I don't have the oven to make Sugar Cookies yet.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •