Why is the 'Make Desserts' in my trophy case not increasing?

[kooky panda]

I will go ahead and report this over.

(note: with support, you will first get an automatic response. You will know when an agent is responding back because they will sign their name.)

[KadeeDid]

I will go ahead and report this over.

(note: with support, you will first get an automatic response. You will know when an agent is responding back because they will sign their name.)

I know that. I have worked in IT. I receive an automated response. The response from the agent is what annoys me. They do not read my message. They answer an unrelated question. This has happened many times. The response never answers the question. It is obvious that my message has not been read clearly as I detail everything including trouble shooting techniques.