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Thread: Winter walls and lost Royal points!

  1. #1
    Executive Chef
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    Winter walls and lost Royal points!

    I changed all of my walls to winter walls, I had the regular ones and Hydrangea and Rainbow hedge.
    My Royal Points were 6732
    After buying the new walls, I went up to 6805 or more but not sure of the exact number.
    I logged in back to find that my Royal points dwindled to 6507
    Every Winter wall adds 3 Royal points to the total while Hydrangea/ Rainbow hedges add only one RP. I replaced the regular walls with winter walls as well so Logically I shouldn't be losing any RP!
    Please check what is happening with these walls because losing 300 RP was not my aim
    And the walls are not showing the decoration they supposed to show as well!
    Please Can someone in TL check the walls because there's definitely a glitch!
    Thank you in advance.

    Editing to add I had 61 Regular walls
    20 Hydrangea Hedge
    55 Rainbow hedge,
    29 Tours
    And I bought more winter tours which also adds 3 RP !
    I am really annoyed with this ! I spent 3 hours rearranging my Queendom to find out that there's a glitch
    Last edited by Liloze; 12-11-14 at 05:14 PM.
    💎💎Gem confirmation button please!💎💎

  2. #2
    Banned
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    Sorry to hear that. It looks like you stored some other buildings and decorations that assisted you with having the higher Royal Points rating. You'll need to re-add these items into your Kingdom to increase your rating again. We are currently looking into the Winter Walls issue. Thanks!
    Last edited by DessertWolf; 12-11-14 at 05:43 PM.

  3. #3
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    Quote Originally Posted by DessertWolf View Post
    Sorry to hear that. It looks like you stored some other buildings and decorations that assisted you with having the higher Royal Points rating. You'll need to re-add these items into your Kingdom to increase your rating again. We are currently looking into the Winter Walls issue. Thanks!
    Thank you for the prompt reply, yes I think I did store some buildings !
    And I thought it is the walls, my bad I apologize
    As for the decoration I just deleted and reinstalled the walls are still the same! but I will do it agin, hoping they will be fixed
    Thank you again for the prompt response and help
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  4. #4
    Banned
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    We're currently looking into the Winter Walls again. Sorry for the misunderstanding!

  5. #5
    Executive Chef
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    Yes After deleting reinstalling again, they are showing now Thank you TL The walls are absolutely wonderful
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  6. #6
    Executive Chef
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    Quote Originally Posted by DessertWolf View Post
    We're currently looking into the Winter Walls again. Sorry for the misunderstanding!
    Thank you for the help The walls are showing decoration now, I deleted reinstalled again, seems the glitch is fixed
    Thank you all TL staff you are wonderful xoxo
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  7. #7
    Community Manager PikaSquirrel's Avatar
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    Winter Walls have been fixed. Please reinstall your game to see the fix. If you still see the issue, please uninstall the game, restart your device, and install the game again. Reinstalling will not cause you to lose progress in the game. Thank you!
    Storm8 Staff - PikaSquirrel
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