Disappearing inventory

[zeldashepard]

I lost one of my winter displays I had plans to put two in my bakery right now and saw I'm missing one.

[mytsa]

Just wanted to relay the info that I got from team lava support. I will be able see the snowflake fountain and ice cream parlor in my inventory and place them in my bakery when I get to the appropriate level when they are unlocked. Fortunately I'm only a few levels away. It was nice that I could get them in the BFS even though I was at too low a level to normally get them. However, a suggestion to TL is to show them in one's inventory although still locked, then I wouldn't have thought they completely disappeared.

TL's explanation is ridiculous, if a player is not at a level to have these items, they shouldn't have made the offer at the first place.
TL made the offer, accepted the purchase, this implied that the restriction of level is waived.

It is fortunate that it's only "a few levels" away, but a few level might not be easy to reach,
and what about if it is "a few ten"?
What if a player quit playing before he reach that certain level? Then he'll never get something that he had actually paid for.

This is totally unacceptable, TL should release the items right away, we are not buying "future commodities".

[pj5811]

Still happens no matter what level a player is at

[kooky panda]

Closing this thread since it is over 3 years old to prevent any confusion.