Just did the new update, now the new app won't even load it opens the loading screen and then crashes.
New update:
Originally Posted by [S8] Elsa
If you aren't able to update your OS to 6.0 or higher, unfortunately, you currently are not able to get into the game. This will require a version update and we are working on getting this resolved as soon as possible. We sincerely apologize for any inconvenience.
It won't take a month. I can't offer a definitive date, but not that long for sure.
Last edited by kooky panda; 10-15-14 at 02:21 PM.
I have the same problem.. hope it will be fixed soon.
To me the game is working like before I update
Mine does the same thing, opens the loading screen then crashes. Have deleted and reinstalled, force quit and turned my iphone on and off. Completely unplayable.
Mine does the same thing too. Opens the loading screen and then crashes. Hope they can get it fixed quickly
My game is fine.
New update won't make it past splash screen, iPad, iOS 5.1.1. Did all standard actions for resolution.
I have an old (2nd generation) iPad and it works fine. I am up-to-date on my iOS software, though (8.0.2)... could old operating software be the reason it's crashing for some?
If you are crashing and want to reload your old game, I believe you can do so by deleting it, then connecting to your computer and loading the last saved game from your computer to your iDevice.
Old operation software it's not the reason, I'm still on IOS 6 and it works fine, but my Iphone is from the last generation
![[S8] Elsa's Avatar](image.php?s=4ab0df0cd2758492a70885d009c046cc&u=154&dateline=1550170913 "[S8] Elsa's Avatar")
This currently happens if you are below iOS6. If you are able to update your OS, we recommend updating your OS to resolve this. We're working on resolving this for players who are unable to update their OS in a future update.
Posting Permissions
Reply With Quote