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Thread: Town gone

  1. 10-02-14, 10:05 PM #1
    kirinafa
    kirinafa is offline
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    Aug 2012
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    Town gone

    I opened my game and it's back to the beginning again, how do I get my game data back?
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  2. 10-03-14, 04:06 AM #2
    landoffree76
    landoffree76 is offline
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    Jan 2014
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    Mine is gone too. It happened immediately after I played the shooter game that was suggested in CS. I play on an iPad air with iOS 8. Please help! My id is landoffree76.
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  3. 10-03-14, 08:10 AM #3
    kooky panda
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    The Honorable Panda
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    Mar 2011
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    Did you recently send in a support email for an issue? If so, an agent may be working with your game.
    Give it about 30 minutes, then restart your device and re open your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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  4. 10-03-14, 08:28 AM #4
    landoffree76
    landoffree76 is offline
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    Jan 2014
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    I have not sent any support emails. It's been about 4 1/2 hours. I have force closed and restarted the game and restarted my iPad. I did notice that the same thing happened with my Dragon Story game. Everything there is gone, too.
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  5. 10-03-14, 09:39 AM #5
    DessertWolf
    DessertWolf is offline
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    Oct 2013
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    Sorry to hear that. If you're experiencing any difficulties with accessing your Storm8 ID on your device, please contact support@teamlava.com so a Support Agent can take a look into your account. You can also use the login feature to login to your Storm8 ID. Hope this helps!
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