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Thread: Gems dissappearing

  1. 09-16-14, 07:49 AM #1
    EviBrooklyn
    EviBrooklyn is offline
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    Gems dissappearing

    I'm having an issue with gems my neighbors are gifting me. When I accept them, my total gem count goes up and then goes down again. A few minutes later they show up on my news feed and when I accept them again I have the same issue. Can someone please look into this issue. Thanks
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  2. 09-16-14, 08:10 AM #2
    kooky panda
    kooky panda is offline
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    Try restarting your device.
    If this keeps happening please send an email to support@teamlava.com so can agent can check your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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  3. 09-16-14, 08:36 AM #3
    EviBrooklyn
    EviBrooklyn is offline
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    Thanks. I uninstalled and installed the app and it seems it corrected the issue.
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