Results 1 to 3 of 3

Thread: Unintentional item purchase.

  1. #1
    New Resident
    Join Date
    Sep 2014
    Posts
    1

    Exclamation Unintentional item purchase.

    Hello
    Today I was going to expand my bakery to a 12?15 using gems. However, I accidentally touched the the Candy Jar item that is next to the expansion choice. Can I get back my gems and return whatever came in that jar? Whatever the reward was, its not something I need.
    I would really like my gems back.

    Thank you.

  2. #2
    Executive Chef
    Join Date
    Mar 2014
    Posts
    2,610
    Hello!

    It is a pest when that happens and it's been done by almost all of us, at least once. Unfortunately accidental purchases, especially boxes aren't reversed or refunded. The best thing would be to do some goals if you are on android. Or cook some dishes to earn gems.

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am sorry this happened!

    The forum cannot help on this, but you can send an email to support@teamlava.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •