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Thread: Pony and dogs disappeared??

  1. #1
    Rhino Keeper
    Join Date
    Oct 2013
    Posts
    117

    Pony and dogs disappeared??

    Hello,

    So yesterday I got my first pony.
    I fed it again a while ago and I turned another collection in just for fun.
    I was in shock because I got another pony!
    Immediately gave it some food and decided not to feed the first one until the 2nd one was hungry.
    I left my farm and came back like 20 minutes later.
    I called my ponies with the bell but only 1 turned up!
    Just checked my farm again to be sure and now my 2 dogs are missing too!
    Help?

  2. #2
    Rhino Keeper
    Join Date
    Apr 2014
    Posts
    306
    Mine sometimes disappear if I have been in edit mode so I visit another farm to put the pets back in their pen. Deleting a message on my wall also works.

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Try restarting your device. If they are still missing, send an email to support@teamlava.com so an agent can round them up for you!

    ++Moved thread to the Bug Form++
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #4
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    We took a look at your account and it looks like you still have your Yellow Lab and Border Collie as well as two of the Carousel Pony. Like Kooky said, could you try restarting your device to see if you are able to locate your pony and dogs?

  5. #5
    Rhino Keeper
    Join Date
    Oct 2013
    Posts
    117
    Quote Originally Posted by SparklyOctopus View Post
    We took a look at your account and it looks like you still have your Yellow Lab and Border Collie as well as two of the Carousel Pony.
    Yikes lol
    After I calmed down (I worked hard for 2 ponies you know!) I reinstalled this game and I was relieved when I saw my pets again.
    I will keep your advice in mind too when it happens again.
    Thanks for your reply

  6. #6
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Quote Originally Posted by 3Dolphin2013 View Post
    Yikes lol
    After I calmed down (I worked hard for 2 ponies you know!) I reinstalled this game and I was relieved when I saw my pets again.
    I will keep your advice in mind too when it happens again.
    Thanks for your reply
    Glad to hear it turned out alright for you!

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