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Thread: Help for the grandmothers who play Home Design

  1. #1

    Help for the grandmothers who play Home Design

    I started on Home Design when my granddaughter came to visit me. Since then my house has grown in value, and I play regularly. I have met other grandmothers on line, some of them with beautiful homes, and others who have moved on the "theming"

    Recently I have had questions.
    the support team ... BUT on Team Lava Home Design...they point me towards the "forum site".

    It was difficult to get here, and I am not sure that I will even get back here.
    WHY CAN'T MY QUESTIONS BE ANSWERED BY EMAIL?

    WHERE IS THE HELP AND SUPPORT FOR WE NON-COMPUTER WIZARDS BUT TRYING HARD GRANDMOTHERS?
    Last edited by maguar; 07-27-14 at 03:07 PM. Reason: Removed third party reference

  2. #2
    Nightclub Owner
    Join Date
    Mar 2011
    Location
    Australia
    Posts
    8,805
    Hi publicspeaker,

    You can reply to your support reply and let them know you're having trouble with the forum and ask them to answer your question.

    If you can persevere with the forum you'll find a range of helpful people willing to answer your questions, give advice/insight, share a laugh etc.
    Have a Castle Story question? Check this thread to see if it's already been answered. For reference info check here and here. Info on goals is here.

  3. #3
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
    Posts
    2,753
    Quote Originally Posted by publicspeaker View Post
    I started on Home Design when my granddaughter came to visit me. Since then my house has grown in value, and I play regularly. I have met other grandmothers on line, some of them with beautiful homes, and others who have moved on the "theming"

    Recently I have had questions.
    the support team ... BUT on Team Lava Home Design...they point me towards the "forum site".

    It was difficult to get here, and I am not sure that I will even get back here.
    WHY CAN'T MY QUESTIONS BE ANSWERED BY EMAIL?

    WHERE IS THE HELP AND SUPPORT FOR WE NON-COMPUTER WIZARDS BUT TRYING HARD GRANDMOTHERS?

    Thank you for your message, a Support Agent will respond to your email as soon as possible. Thank you for your patience!

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