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Thread: Missing star Level 231

  1. 07-06-14, 05:22 AM #1
    Bubbleizer
    Bubbleizer is offline
    Rhino Keeper
    Join Date
    May 2014
    Posts
    149

    Missing star Level 231

    Got 3 stars on level 231 last night only to find just 2 stars there this morning? Help
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  2. 07-07-14, 10:59 AM #2
    DessertWolf
    DessertWolf is offline
    Banned
    Join Date
    Oct 2013
    Posts
    605
    Sorry to hear that, Bubbleizer. It seems like you may have encountered a sync error. This may occur when your device does not save it's progress with our servers and when you access the game, your progress is loaded from the most recent saved progress. In order to prevent this issue, I recommend you maintain a stable connection with your wireless internet and occasionally close the application and re-open it to ensure the progress is saved when you re-open it. If you still encounter any issues, please contact support@teamlava.com so a support agent can take a look into your account. Hope this helps!
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  3. 07-07-14, 12:07 PM #3
    Bubbleizer
    Bubbleizer is offline
    Rhino Keeper
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    May 2014
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    149
    Not a big deal. Never happened before. Played it again for the three stars. Thanks for your response.
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