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Thread: Help!!

  1. #1
    Rhino Keeper
    Join Date
    Oct 2011
    Posts
    143

    Help!!

    My farm has just crashed and is no the set itself as a.new farm. I am level 50 and have lost everything

  2. #2
    Executive Chef
    Join Date
    Nov 2013
    Location
    UK
    Posts
    2,537
    Quote Originally Posted by sluppies View Post
    My farm has just crashed and is no the set itself as a.new farm. I am level 50 and have lost everything

    Have you put in a ticket to TL support? If so, when they check your account, sometimes this happens. Don't worry it is only temporary, your progress has not been lost.
    My ID is ciarjen if you would like to add me
    I play Dragon story (island name is Yniop), Castle Story (kingdom name is Langley) and Farm Story 2 (farm name is Batty's Farm).

  3. #3
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Quote Originally Posted by sluppies View Post
    My farm has just crashed and is no the set itself as a.new farm. I am level 50 and have lost everything
    In order to recover your farm, ensure you key in your existing storm8 id.
    Download app again and key in your existing storm8 id.

  4. #4
    Rhino Keeper
    Join Date
    Oct 2011
    Posts
    143
    I've downloaded again but it won't accept my name which is sluppies as the farm name. That blessed chicken just keeps coming and it cut out again. Have messages TeamLava but I'm not all that good at the technical stuff.

  5. #5
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Quote Originally Posted by rynetory2 View Post
    In order to recover your farm, ensure you key in your existing storm8 id.
    Download app again and key in your existing storm8 id.
    Sorry about that! We took a look at your account to make sure you had your cranberries. Your account should be back now.

  6. #6
    Rhino Keeper
    Join Date
    Oct 2011
    Posts
    143
    Ah thank you soooo much for that. Yes never thought of looking for cranberries in the lake. I presumed it would be a bush or crop. All back to normal. Thank you again.

  7. #7
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Quote Originally Posted by sluppies View Post
    Ah thank you soooo much for that. Yes never thought of looking for cranberries in the lake. I presumed it would be a bush or crop. All back to normal. Thank you again.
    Great that it's resolved. Happy farming.

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