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Rhino Keeper
Success in getting gems back?
Has anyone on here EVER been successful when emailing TL support and asking back for their gems when accidentally lost? I just want to know if it makes any sense or has worked out positively or efficiently for anyone.
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Executive Chef
Sorry, no, not from what I've heard, but it's support@teamlava.com if you wanna ask anyway. :-)
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The Honorable Panda
Support issues are private between the player and Team Lava.
Most of the time accidental purchases are not refundable, but when support looks into your game there may be special circumstances that could change this.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
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