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Thread: Reset Profile - Pool

  1. #1
    Rhino Keeper
    Join Date
    Dec 2012
    Posts
    140

    Where can we set our profile?

    I don't want to login Facebook and I can't find anywhere to change my profile. Don't like the name called guestxxxxx and can't choose gender either

  2. #2
    Fashion Designer
    Join Date
    Jun 2013
    Posts
    651
    Just tap on the avatar in the upper left corner. You can change name and avatar for your profile.

  3. #3
    I cannot amend my name. After I have entered it your are unable to modify it if you choose to

  4. #4
    New Resident
    Join Date
    May 2014
    Posts
    2

    Reset Profile - Pool

    How i can reset my profile account (IPHONE)...

    tks
    Last edited by lsaude; 05-28-14 at 06:52 AM.

  5. #5
    Hello Isaude! Unfortunately at this time there is no method to change your profile name once changing it from the default.

    If you would like to reset your profile name, please email support@sharkparty.com.

    If you want to change your profile avatar, you can do that from within the Profile screen by tapping on the pencil icon to the bottom right of your current avatar image.

    Please note that we do not provide a means of resetting your account to level 1.

    If you are referring to resetting your profile in some other way, please reply to this post with more information.
    Last edited by Lupine_Star; 05-28-14 at 11:17 AM.

  6. #6
    New Resident
    Join Date
    May 2014
    Posts
    2
    Thanks for your attention, what I wanted was to start from the beginning (level 1), as a new user.

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by lsaude View Post
    Thanks for your attention, what I wanted was to start from the beginning (level 1), as a new user.
    Oh I am sorry but there is not a restart or reset option. All your games are attached to your storm Id and your storm ID is attached to your current device.

    You would have to transfer your storm ID and all the games to another device to be able to set up a new storm ID and download a brand new game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  8. #8
    New Resident
    Join Date
    Jul 2013
    Posts
    2
    Quote Originally Posted by kooky panda View Post
    Oh I am sorry but there is not a restart or reset option.
    We kindly request that you implement such an option. Thanks.

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