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Thread: Missing Community prize

  1. #1
    Fashion Designer
    Join Date
    Jan 2014
    Posts
    518

    Missing Community prize

    I had to go on vacation just before the end of the Fun in the Sun event, and I did not get the last community prize, Skysurfer dragon I wonder if it would still be possible to get it. I am sure I qualified for it because I got all other prizes.

  2. #2
    Admin Community Manager [S8] Elsa's Avatar
    Join Date
    May 2011
    Posts
    7,069
    Please email support@teamlava.com and message me your ticket number and someone will look at this for you.

    Just so you'll know for next time, World Event rewards are issued up until 7 days after the event expired so you'll want to be sure and login during that time.

  3. #3
    Fashion Designer
    Join Date
    Jan 2014
    Posts
    518
    Elsa, thank you very much! I had no idea that WE rewards are issued up until 7 days after the event expired.

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