Paul__ ~ Moderator
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Dear Paul,
Thank you very much for your quickest and kindest message. I, though, think I did tap the butler, which is why I can pick up the roses. And which is how I have got tens of those gem recipes for years.
Actually I have just picked up the tenth red rose and somehow the rose bubbly recipe has still been locked. I would be so very happy if you would fix this trouble in time for me to serve the rose drink and get the reward. Thank you very much in advance.
Paul__ ~ Moderator
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Hi, thanks for posting your info. For missing prizes you need to log a ticket with Support. If you can provide those screen shots in your ticket they should be able to help you further.
https://support.storm8.com/hc/en-us/requests/new
Dear SpiritWind00,
Thank you very much for your kindest as well as quickest message. I posted my message via the web link you had given me above and received the message below:
Restaurant Story 2 | Thanks for contacting us.
We have limited support services for Restaurant Story 2 and will not be able to respond to individual requests. We apologize for the inconvenience.
So if you would be kind enough to let me know what I should do next to get the reward I believe I deserve, I would be very grateful. Thank you very much in advance.
To whomever it may concern,
It is a week since I posted the first post here to ask you to fix my trouble but no one of you has not. Couldn’t I expect any support from you? At least I would like to know it.
Hi,
Unfortunately, I cannot help you with issues regarding support tickets. Can you try private messaging a Moderator? Here is the link to PM SpritWind: https://forums.storm8.com/private.php?do=newpm&u=84054
Paul__ ~ Moderator
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Hello,
I just tried submitting a support ticket, but it got closed?.
I got an iPhone 13 yesterday - the version with the 6.1? screen. After installing ?Restaurant Story 2? on it and logging in, I noticed this odd issue with the stores. The top border of each store is now displayed at the bottom. It?s partially blocking the last row of items. It?s not a issue until I want to buy something with gems. Then I can?t click below the item to buy with gems. And this applies to all stores in the game.
I have a screenshot of the general store as an example. If there?s a way for me to upload it and show someone at Storm8, just let me know.
Thanks,
Theresa
Paul__ ~ Moderator
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