Restaurant Story 2 : Current Bugs and Issues

[kooky panda]

What can I do to try to resolve my game issues?

iOS General Issues
If your iOS device is having issues, make sure you've tried the following:

• Restart your device
• Delete and reinstall the game
• Hard restart - hold the power and home buttons, through the power off slider, until the Apple symbol appears.
  
  For newer devices (iPod Touch 4th Gen and newer, iPhone 3G and newer, all iPad versions [possibly other devices]) - close out background running apps. Double tap the home button, when the screen raises up, hold the app until it starts shaking. Press the red minus symbol to close.

Connection Issues

1. Force shut game
2. Disconnect device cellular/wifi setting
3. Switch off device
4. Power off modem and router, and power up after 2 mins if you're using wifi connection
5. Switch on device and reconnect cellular/wifi setting
6. Start game
   
   If you are using wifi, the bandwidth and number of devices connected to it are contributing factors to your connectivity performance.

Device Performance Issues
Some older devices may have trouble keeping up with the game.

• Clear cache - go to Safari in Settings app on iOS device and click [Clear History and Website Data].
• Check that you have sufficient space on your device. Try deleting some unused apps/photos/videos etc if you don't.
• Store away some (if not all) animated decorations .
• Avoid running other apps in the background
• Let your game settle for a few minutes (3 mins or so) after starting it, before you do any activity
• Reduce the number of neighbours if you have close to a thousand

Display/Graphics Issues

1. Clear cache - go to Safari in Settings app on iOS device and click [Clear History and Website Data].
2. Restart device and game
3. Delete and reinstall game if the above doesn't work

Sync Issues
Ensure your connection is good. Always fresh start your game before you do any actions to avoid sync issues. It is recommended that we do not leave our games running in the background.

• If you discover that you have forgotten to close out your game, force shut it without doing any activity and start it again.
• You can force save your game progress by visiting a neighbor, clicking on your market or clicking Social/Community.
• Do not leave your game immediately after your last action. Try to force save your game progress and sync with Storm8 servers before closing your game.

[mcsnoop]

Every time I try to buy a stove its telling me appliance unlock at next level an yet it wont show me the level it should unlock at and no matter how often I level up, its still saying the same thing

[mcsnoop]

My restaurant name is snoopy food

[grizzly43143]

Having an issue with both bakery and restaurant story. Both games have popup windows every morning that go through every objective that I have completed in the games usually 40 or more windows that I have to close before playing the actual game. I have an android phone.

[jamaicansensatn]

I experienced the same

[jamaicansensatn]

Having an issue with both bakery and restaurant story. Both games have popup windows every morning that go through every objective that I have completed in the games usually 40 or more windows that I have to close before playing the actual game. I have an android phone.

I'm experiencing the same thing, grizzly. I'm using my Kindle FireHD. I just got this tablet about 2 months ago or so.

[bobbyrae]

I'm experiencing the same thing, grizzly. I'm using my Kindle FireHD. I just got this tablet about 2 months ago or so.

https://forum.storm8.com/showthread.p...repeated/page2

As you can see from that link, it's a known bug that affects android (including kindles) devices. It doesn't appear it will ever get fixed. I'm not sure Storm 8 has ever actually acknowledged the problem exists since we keep hearing that they are not able to "recreate the problem" in their lab. Hitting the back button, exiting out of the game and then going back in works for some players to stop the old goals popping up. It only works for a while though. Eventually the old goals pop ups will return.

[jamaicansensatn]

https://forum.storm8.com/showthread.p...repeated/page2

As you can see from that link, it's a known bug that affects android (including kindles) devices. It doesn't appear it will ever get fixed. I'm not sure Storm 8 has ever actually acknowledged the problem exists since we keep hearing that they are not able to "recreate the problem" in their lab. Hitting the back button, exiting out of the game and then going back in works for some players to stop the old goals popping up. It only works for a while though. Eventually the old goals pop ups will return.

Thank you so much, Bobbyrae! Greatly appreciated.

[ditzygypsy2]

Where is the stone wall tile style? I bought it and I have it on part of my walls and I just expanded and need to add a strip! My id is ditzygypsy2, restaurant name is Ditzygypsys, I'm on level 35, and I have a iPhone 5 and an iPad mini and am connected to Facebook. It may have been for sale as a Halloween item, but the way the decor setup is different in RS2 as opposed to Fashion Story, BS, and RS1, is that we buy the style and not individual tiles, so I really hope that if the style isn't for sale any longer, but we already have it in our collection of purchased styles, it doesn't mean we spend money for something that is going to be taken away. The gems are never on sale, and it's really hard to get ahead without purchasing gems in this game. Although that lady update that changed our ability to actually earn a better income in the game is much appreciated--but even that has huge room for improvement. Please give us the only stone wall we had (at least for my level) back if it was removed.

Update: I'm missing a few other styles of things (Baby Blue style chairs and tables--and more, because the list of owned styles is really small compared with what I've bought, but I don't know the names of all of them and can't remember all of them).

[beebz28]

I also lost some items that I bought & would like to have them back... I lost my red tile, purple and green carpets and a few other stuff. I'd like to know that the items we purchase would not be taken away please!