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Thread: Restaurant 2 Story : Current Bugs and Issues

  1. #591
    Quote Originally Posted by neige_blanche View Post
    To whomever it may concern,

    1. iOS 14.3 (iPhone)/13.6 (iPad)
    2. 1.8.1
    3. I completed the Valentine Cruise all right and now am picking up red roses all right but the bubbly something recipe has not yet got unlocked. I already did as you instruct in the first post. How can I get it unlocked? Thank you very much in advance.
    Did you complete "Complete the Valentine Rose Cruise" part 1 where it says to tap on the character? If so, is the goal still there or did it move onto Part 2 where it wants you to make the gem recipe?
    Paul__ ~ Moderator

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    Having trouble with your game? Storm8 Support Link

  2. #592
    Dear Paul,

    Thank you very much for your quickest and kindest message. I, though, think I did tap the butler, which is why I can pick up the roses. And which is how I have got tens of those gem recipes for years.
    Actually I have just picked up the tenth red rose and somehow the rose bubbly recipe has still been locked. I would be so very happy if you would fix this trouble in time for me to serve the rose drink and get the reward. Thank you very much in advance.

  3. #593
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    I finally managed to upload the photos. I hope these will help motivate you to help me.

  4. #594
    Quote Originally Posted by neige_blanche View Post
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    I finally managed to upload the photos. I hope these will help motivate you to help me.
    Thank you! I will flag this over to a mod who can help you further.
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

  5. #595
    Moderator SpiritWind00's Avatar
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    Quote Originally Posted by neige_blanche View Post
    Click image for larger version. 

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ID:	58508
    Click image for larger version. 

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    I finally managed to upload the photos. I hope these will help motivate you to help me.
    Hi, thanks for posting your info. For missing prizes you need to log a ticket with Support. If you can provide those screen shots in your ticket they should be able to help you further.
    https://support.storm8.com/hc/en-us/requests/new

  6. #596
    Dear SpiritWind00,

    Thank you very much for your kindest as well as quickest message. I posted my message via the web link you had given me above and received the message below:

    Restaurant Story 2 | Thanks for contacting us.

    We have limited support services for Restaurant Story 2 and will not be able to respond to individual requests. We apologize for the inconvenience.

    So if you would be kind enough to let me know what I should do next to get the reward I believe I deserve, I would be very grateful. Thank you very much in advance.

  7. #597
    To whomever it may concern,

    It is a week since I posted the first post here to ask you to fix my trouble but no one of you has not. Couldn’t I expect any support from you? At least I would like to know it.

  8. #598
    Quote Originally Posted by neige_blanche View Post
    To whomever it may concern,

    It is a week since I posted the first post here to ask you to fix my trouble but no one of you has not. Couldn’t I expect any support from you? At least I would like to know it.
    Hi,
    Unfortunately, I cannot help you with issues regarding support tickets. Can you try private messaging a Moderator? Here is the link to PM SpritWind: https://forums.storm8.com/private.php?do=newpm&u=84054
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

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