Connection Issues / Lost Tickets

[ppayne4]

Just wanted to let you know this hapemed AGAIN

[ppayne4]

This happened again this morning!

[ppayne4]

[ppayne4]

I would sent an email to support@sharkparty.com to inquire about getting the tickets back .

I did this this morning. How long should I expect to hear back?

[tasteofheavenowner]

The same thing keeps happening to me it says connecting to servers and then it freezes and I quit the game then lose my tickets and the game when I was actually about to win. It's pretty annoying considering I waited 21 hours for my measly 40 tickets. Please fix this it has happened a few times and will make me want to not play this game beyond playing it for gems for other games.

[tasteofheavenowner]

Let me know it you actually hear back from them.

[nicxole]

This game is awful.... any time someone disconnects, I get timed out. I am rewarded no XP and I don't get my tickets back. Refund our tickets if someone quits!

[masterswordman]

I was playing a game in the tournament. I was forced out of my game & I did not get the diamond I am suppose to get for downloading the jackpot game. I was going to play the final but I was forced out. I did not get any coins in return.

[auroramom]

I absolutely hate this game! I don't know how many times the opponent has timed out (must be the connectivity issue) and I wait and then am told that because of opponent forfeit that I need to try again and I have lost my tickets! I don't exit the game myself, but I have lost tickets and no experience points. This is just so frustrating and I think this problem should have been fixed before bringing it out. Also, as so many have said the wait for tickets is too long because you can only play a few games a day. Today I had 2 timeouts of opponents out of the few games I could have played.

[bigbux3]

I'm so tired of losing my tickets! It's happened to me 3 times now!