Game closed itself and I lost tool

[Rockinkitten]

I just clicked on a tool in the mine and I saw the "loading chicken", and all of a sudden my game closed and when I opened it again, my tool was gone.

Any chance I can get my tool back?

[Rockinkitten]

I'm sorry, should have posted this in bug forum.



edit(KP)- Moved thread.

[ciarjen]

This is a synching error, so you won't get it back.


The game "loads" periodically to update and synch with the servers and when it does you may go back in time a few seconds. Before collecting anything important force the game to "load" by visiting a neighbour so it doesn't happen after you have made your collection.

[Rockinkitten]

The whole game shut down though, wasn't your regular sync

[kooky panda]

If you leave your game running when not playing, when you come back you may experience this crash back to your home screen.
Try to close out your game when not playing.
As ciarjen suggested try not collect anything until after you visit a neighbor.