Results 1 to 4 of 4

Thread: Lost levels

  1. #1
    New Resident
    Join Date
    Apr 2014
    Posts
    2

    Lost levels

    Hi, I reached level 173 (I think that was it, definitely in the 170's). Today when I attempted to play however it has taken me back to the 120's. Can the levels I passed be restored?
    Thanks, B

  2. #2
    Admin Community Manager [S8] Elsa's Avatar
    Join Date
    May 2011
    Posts
    7,069
    Hi Burniee! Your levels should now be okay. Please restart your game.

    Did you play the game offline for a lengthy period of time?

  3. #3
    New Resident
    Join Date
    Apr 2014
    Posts
    2
    Thank you, the correct levels are back. And yes I think I did play offline, which probably explains it.

  4. #4
    Admin Community Manager [S8] Elsa's Avatar
    Join Date
    May 2011
    Posts
    7,069
    Quote Originally Posted by burniee View Post
    Thank you, the correct levels are back. And yes I think I did play offline, which probably explains it.
    If you play offline, please try to connect every now and then to sync the levels to our servers so your progress is saved online. If you happen to clear your cache, you may lose progress if you hadn't synced beforehand.

    Glad to hear everything is okay now!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •