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New Resident
Started a game, gave me no internet connection message, then stole my tickets without
letting me play my game. I'm out 21 tickets now. Is there a way to contact support and get them back? Thanks!
Last edited by [S8] Walt; 04-24-14 at 02:39 PM.
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Storm8 Staff
It seems like you experienced a Sync Error. This happens when our servers and your device have trouble communicating. Please make sure that you have a stable internet connection before playing. If you need further assistance, please send an email to support@sharkparty.com
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New Resident
Same thing happened to me multiply times while I was connected to home wifi and happened as well when I wasn't connected to wifi but still had good reception!! So annoying especially when you haven't got enough tickets after that to play a game!
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