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Thread: New bug. Side store

  1. #1
    Fashion Designer
    Join Date
    Feb 2012
    Posts
    524

    New bug. Side store

    Quote Originally Posted by [S8] Regina View Post
    We have investigated this issue; please look for an update in the App Store (no eta). Thank you for your patience.





    Found a new bug with the newest version... The one with the water garden...

    Sometimes when you open the side shop and click on a + symbol to add an item to sell... The window opens all the way to the right almost completely off the screen. You have to force quit to get out of it thus losing anything that has not already synced...

    Latest version, iPad Air
    Last edited by kooky panda; 05-02-14 at 10:29 AM.

  2. #2
    Executive Chef
    Join Date
    Nov 2013
    Location
    UK
    Posts
    2,537
    I've had to force close twice since the new water garden update as the screen has frozen when I have tried to put an item up for sale.


    playing iPad air.

  3. #3
    I have a similar problem, the shop just completely disappeared when I press the '+' to add an item to sell. The shop appeared to have become 'transparent'? This problem only appeared after I updated FS2 on iPad yesterday. Can it be fixed soon?

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I have not had this these problems but I am on a iPhone 5s.
    Try deleting and redownloading the game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #5
    Rhino Keeper
    Join Date
    Dec 2013
    Posts
    121
    Hi~ Can you guys please provide us a screenshot of this bug. Thank you~

  6. #6
    Executive Chef
    Join Date
    Nov 2013
    Location
    UK
    Posts
    2,537
    Quote Originally Posted by Ebils View Post
    Hi~ Can you guys please provide us a screenshot of this bug. Thank you~

    I have deleted the app and reinstalled but still occassionally having the problem. Playing on iPad air.

    It happens when I am in the shop and tap on a free slot to put an item up for sale - the screen freezes and the shop disappears over to the right.



  7. #7
    Rhino Keeper
    Join Date
    Jan 2012
    Posts
    180
    I'm having the same problem with adding items for sale in shop. I'm on iPhone

  8. #8
    Rhino Keeper
    Join Date
    Jan 2012
    Posts
    180
    Actually I can no longer place items for sale in my shop due to this bug so I will have to take a break from playing till this bug is fixed,

  9. #9
    Fashion Designer
    Join Date
    Feb 2012
    Posts
    524
    Deleted, reinstalled, still doing it.

    Not fixed!

  10. #10
    Fashion Designer
    Join Date
    Feb 2012
    Posts
    524
    The worst thing about this bug is if you collect from your sold items and go to sell a new item, and it freezes as it does a lot, you may lose the coins collected recently because it did not sync... And you have to force quit to get out...

    And if you email tl tech support their response is they can do nothing when sync issues are involved.

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