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Thread: Stuck downloading

  1. #1
    New Resident
    Join Date
    Mar 2014
    Posts
    2

    Stuck downloading

    I've gotten up to level 254 or around there. Now since updating, it's stuck downloading at level 48. Tried uninstalling and reinstalling, updating and went as far as doing a full recovery cause it locked up my phone.
    Help?!

  2. #2
    New Resident
    Join Date
    Mar 2014
    Posts
    2
    Nevermind. After a week it finally finished downloading. Time to go play.

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    Oh good! Glad this has been resolved!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #4
    I'm having the same issue. The only way I can play the game is by using the Valentine's Day version.

  5. #5
    New Resident
    Join Date
    Apr 2014
    Posts
    3
    Same has happened to me, crashed my device out and had to reboot it. Both versions get stuck on downloading new levels I play on iPod touch 4th gen!

  6. #6
    Same problem here! For a while now its stuck downloading! Level 48 is highest level playable
    Im into the 400 levels and really need to play on! Tried several thing to resolve but no succes...
    Please solve this problem!!!! Or ill go crazy!!!

    Thanks in advance moderator!

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    Quote Originally Posted by Galblaster View Post
    Same problem here! For a while now its stuck downloading! Level 48 is highest level playable
    Im into the 400 levels and really need to play on! Tried several thing to resolve but no succes...
    Please solve this problem!!!! Or ill go crazy!!!

    Thanks in advance moderator!
    Have you tried deleting and redownloading the game?
    Closing out all applications running in the background?

    If on IOS- go to settings-safari- clear out cookies.

    If on Android- go to Settings -Application manager -Candy Blast Mania- and hit the Clear data button .
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  8. #8
    I'm having the same problem for the last few weeks. I am playing on an iPad and was on level 330ish, went to play early June (I think just after you issued the World Cup update) and it had me at level 48 and a bar showing halfway downloaded. Tried uninstalling/reinstalling, deleting all cookies, uninstall/reinstall again. After a couple of days it showed level 60 so I thought it was just slow but would finally get there. Another week has gone by and still downloading at level 60. Shame, I used to like this game but I guess I will just have to delete it and find something else unless you have any suggestions?

  9. #9
    I guess patience is a virtue!!! After over a month I tried loading the game today and I am back at level 330.

  10. #10
    If your game is downloading, please try leaving the game open over wifi and letting it download by itself for a few minutes. Reinstalling the game when it's attempting to download and cache images can be counterproductive to what the game needs to do in order to load those images.

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