Originally Posted by
mymonta
I don't know what you mean about DS removing the forum link, but I agree that the forum seems to be fairly quiet. I think one thing is that players need to distinguish between issues that have to be fixed by S8 and therefore need a support ticket; issues that the whole community should know about because it affects many or all players; and issues that fellow players can help with or answer. It seems that there are a number of very helpful people in the forum who answer as many questions as they can, especially skyharbor and deadpixel and puntamita and several others. I guess that is one of the main reasons the forum exists - for us to help each other out. But sometimes it does seem like S8 is just MIA. I think it's possible that one reason that people aren't posting as frequently as they used to is because it seems like it doesn't do much good. We repeatedly express what we would like to see changed, like making it easier to expand, giving more meaningful prizes for events rather than decorations and island parts, testing the events on their end before they roll them out and leave for the weekend, yet things rarely change. After a while it's like why keep posting? Why keep yelling at a wall that will never answer you? One player even has a link in her profile to "suggestions for improved game play," but I don't know if S8 has ever bothered to read it. I find it very difficult because I love my games (a bit too much, I'm afraid), and I think that there are some staff who truly care about the games and the players, so I want to see the games and the S8 staff continue to be successful and the players to continue to be happy and find joy or stress relief or a creative outlet or whatever they need from their games, but if they don't start listening to us and responding to the problems and making some changes, I'm afraid that they are going to lose more players, and I might be one of them (not that they would miss me, but they might miss my $$$). One thing I did notice, though, is that in this event when I won the sundial and the mythic dial, they immediately went into my storage and I didn't have to close out or wait for them to show up, so it seems one problem has at least been fixed.