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Thread: Please help!! Purchased gems a no show!!!

  1. 03-05-14, 02:57 PM #1
    larn2360
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    Unhappy Please help!! Purchased gems a no show!!!

    Hi, i was wondering if someone could please help me? I purchased 250 gems in bingo and they are NOT showing up, does anyone know how i can get them?? Im not impressed, as i paid money for these. Thanks in advance for any help and advice. My support id is QFGT9HB
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  2. 03-05-14, 03:06 PM #2
    kooky panda
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    Sometimes there may be a delay in the gems showing up.
    Try restarting your device.
    Check your iTunes account to make sure the transaction did go through.

    If they are still not showing up send a copy of your iTunes receipt to support@sharkparty.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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  3. 03-05-14, 03:11 PM #3
    larn2360
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    Thankyou for the help. Will try both those options now
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  4. 03-05-14, 03:31 PM #4
    larn2360
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    Sorry to be a pain, just wondering where do i go in my itunes account to check purchase transactions??
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  5. 03-05-14, 03:57 PM #5
    kooky panda
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    Check this thread

    https://forums.storm8.com/showthread....l=1#post788995
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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