Rooms wont load anymore

[LisaGore]

ID: 3X6E25
IPhone 3GS
Ios 6.1.6

Hey,
after I needed to reinstall my game, it wont load all rooms.
Some are playable, some are stuck in the loading Modus. I deletet and reinstalled
it a few times, also turned my device off in between.
But nothing helped. Any suggestions?

[kooky panda]

Older devices may experience some lagging.
Try going under your settings-safari-and clear out data (cookies) to see if this helps.

[[S8] Elsa]

Please give the images time to load. When you delete to reinstall, you clear your cache and the game needs to load and cache all those images again. This can take a while for older devices. If you're able to use wifi, this might help them load faster.

[christyanna6390]

It's been multiple days and mine is still saying loading. I cleared the cookies. And have been connected to wifi the entire time. What is this issue?!?

[[S8] Elsa]

I was able to get the rooms to load. Please note, when you clear the cookies, this will clear any previously loaded images. If you've recently cleared your cache, please wait a few minutes for the rooms to load.