Adventure Collection Disappeared after Level Cap Increase

[butterfly_25]

Hello TeamLava,

Yesterday evening I was about to collect from my adventure when I got a pop up stating I had reached a new level (due to the level cap increase update). When I closed the notification, my castle had nothing to collect! It only had the bouncing plus symbol to create a NEW adventure! I even checked my inventory to see if it had automatically collected from it, but there was not one item or change that indicated so.

I do an adventure every single day, but have been anticipating the more recent ones as I am trying to see what valentines items I can get. Who knows what I may have missed out on this time, valentines related or not. I'm very disappointed in this glitch. Not only did I lose out on items, gems and energy, but also the resources and game time it took to get them.

[PikaSquirrel]

It sounds like you have experienced a sync error. Please write into support@teamlava.com thanks.