CHRISTMAS SPECIAL FOR .99 cents

[Shaywhitey66]

I brought the christmas special paid in full and i never received the wizard dragon, 1000 food and something else came with it as well.
But i never received them, but my credit card was charged. Now its two months later and still nothing as to what i paid for.
Please help, thank you!!

[igames4me]

You need to email support@teamlava.com include storm id and your receipt so they can check you game

But why did you wait 2 months?

[MakJulos]

Maybe it was reported but Shay hasn't gotten a reply? Haven't contacted support much, but unlike when posting questions on forum mailing them seems to actually generate replies, although not speedy ones

[kooky panda]

I brought the christmas special paid in full and i never received the wizard dragon, 1000 food and something else came with it as well.
But i never received them, but my credit card was charged. Now its two months later and still nothing as to what i paid for.
Please help, thank you!!

Please send an email to support@teamlava.com along with a copy of your receipt.
If you did sent a support email two months ago, please send me the ticket number by private message.