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Thread: Email and password help

  1. #1
    Fashion Designer islanddoll1's Avatar
    Join Date
    Dec 2012
    Location
    Trinidad, West Indies
    Posts
    518

    Email and password help

    I am trying to change my password because ...I forgot it.... But I have it saved on my pc so every time i log in to the TL forum it comes up automatically so I never had to enter it. However I can't remember it so I can't enter it to change my password in 'settings', any ways, I thought i should have it sent to my email but it doesn't recognize any of my email addresses either and I can't enter a new email address because... i obviously forgot my password. What on earth do I try now lol I only have a set amount of passwords I use for everything but none works...

  2. #2
    Executive Chef
    Join Date
    Jan 2013
    Location
    A room in a house in a town in Southeast Kansas
    Posts
    1,466
    If you're using Firefox, go to Tools > Options > Security > Saved Passwords to find out what it is. For other browsers, it should be somewhere along the same lines.

  3. #3
    Executive Chef
    Join Date
    Dec 2012
    Posts
    1,444
    You can change it within the game)

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Go to one of your games under help and change the password .
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #5
    Fashion Designer islanddoll1's Avatar
    Join Date
    Dec 2012
    Location
    Trinidad, West Indies
    Posts
    518
    I did try going to the game and changing it and that was successful.

    I see there's an option to add an email to the account, I thought I should add one just in case... you know... I forget my password but when I enter my email address it still says the password is incorrect. This is not a dire issue, just thought I should add one as a precaution. You know email log in to the game is something TL should look into. That way we could play on multiple devices by just logging in and not have to worry about transferring to other devices and in the event that the device is lost or stolen or stops working it would be easy as pie to just download the game and log in.

  6. #6
    New Resident
    Join Date
    Mar 2014
    Posts
    1
    I also have the same issue with adding my email address. I log into the website then go to edit email/password. I enter my password (which I just manually typed in to log into the website) then enter my email address twice and submit. Every time I get that I used an incorrect password.

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Currently you are not able to add an email to your forum account.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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