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Thread: Pictures coming up as blank white squares.

  1. #1
    Rhino Keeper ongakuonna's Avatar
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    Pictures coming up as blank white squares.

    I am pretty sure this is from peanut butter. All the other jellies/butters seem to be fine. Not a big issue, but thought I'd mention it.



  2. #2
    Rhino Keeper
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    I am seeing the same thing on my jelly maker. Think it is only on Blackberry Jelly.

  3. #3
    Executive Chef [S8] Regina's Avatar
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    Oh no! We're looking into this right now, thanks!

  4. #4
    Executive Chef minidemon88's Avatar
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    I'm also seeing this on my jelly maker. The other jams are okay except the blackberry jelly.

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  5. #5
    Executive Chef [S8] Regina's Avatar
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    The team is aware of this issue and investigating. Thank you!

  6. #6
    Executive Chef [S8] Regina's Avatar
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    Please let us know if reinstalling the app helps clear up the image for the Blackberry Jelly. Thank you!

  7. #7
    Executive Chef
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    Also does this with jewelry

  8. #8
    Executive Chef [S8] Regina's Avatar
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    Quote Originally Posted by mamareader02 View Post
    Also does this with jewelry
    The team is also aware of the image issue with the Ring in the Jewelsmith, and is currently looking for a fix. Thank you!

  9. #9
    Rhino Keeper
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    Quote Originally Posted by driver1711 View Post
    I am seeing the same thing on my jelly maker. Think it is only on Blackberry Jelly.
    Tested this today after uninstalling and reinstalling ver. 1.7. Problem appears to be fixed and Blackberry Jelly shows in Valentine and Christmas version.

    Also noted that the problem with lights on the order warehouse has been fixed.

  10. #10
    Executive Chef [S8] Regina's Avatar
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    This has been fixed, please craft these items and let us know if the issue persists. Reinstalling also works as well. Thank you!

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