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Thread: Koi pond disappeared

  1. #1
    Rhino Keeper
    Join Date
    Dec 2013
    Posts
    188

    Koi pond disappeared

    My Koi pond is gone and I didn't delete. Has anyone had this issue?

  2. #2
    Rhino Keeper
    Join Date
    May 2011
    Location
    Italy
    Posts
    153
    you can try to uninstall rest app and install it again. Nothing can be lost such way...

  3. #3
    Rhino Keeper
    Join Date
    Dec 2013
    Posts
    188
    It happened. Trust me. I didn't delete.

  4. #4
    Rhino Keeper
    Join Date
    Jul 2012
    Posts
    164
    I have had so many items simply 'disappear' from my inventory, I have lost count of them. Yes, just because an item that has been purchased (either with coins or gems) is placed in your inventory, is no guarantee that it will remain there. I placed items in my inventory, then (when redecorating) decided to place them back in my restaurant (and bakery...same thing there). Well, the items were not in the inventory. Some were coin items, some were gem items, and one was even a previous goal reward item. I have written to TL so many times, and have not received any satisfactory reply. Others on the forum are experiencing similar problems.
    (Please do not delete this message)

  5. #5
    Executive Chef
    Join Date
    Nov 2013
    Location
    Land of Oz
    Posts
    1,579
    Koi pond? Where did u find a Koi Pond?

  6. #6
    Nightclub Owner
    Join Date
    May 2011
    Posts
    7,038
    Could be the indoor koi pond. It is one of the prizes from a Box. The Take out Box, i believe.

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by MamaFoodie View Post
    My Koi pond is gone and I didn't delete. Has anyone had this issue?
    Try restarting your device. If it is still missing, send an email to support@teamlava.com so an agent can check your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  8. #8
    Rhino Keeper
    Join Date
    Dec 2013
    Posts
    188
    I did restart and deleted the game and added back. Nothing. Sent email too. Awaiting a response.

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