Disappearing Pet Glitch?!?

[tajul]

My pets keep disappearing!!! and it wont fix itself! but what really bugs me, is that its the SAME PETS EVERY TIME!!!

[kooky panda]

Try restarting your device. If you are still losing pets, send an email to support@teamlava.com so they can check your game.

[tajul]

ok thanks

[qweenofyou]

My award pet disappeared in front of my eyes as I was placing it in my shop! It was a Jack Russel from a challenge, something about perfect companion award. I selected it from my storage as I was directed and I placed it in the shop and when I selected the green arrow to accept the placement, the pet and it's habitat disappeared. Please advise me, this is the second pet I've lost in this way.

[kooky panda]

Check to see if he went back into your storage.

Try restarting your device.

If he is still missing, you can send an email to support@teamlava.com so they can check your game.

[pugsleypal]

I bred 5 puggles and finally got the pet bc I used the few jewels I had to speed up & finally got 2 puggles. My bred cojack disapeared while waiting in the breeder thing. The game took the coins verytime but no pet. I'm mad & have contacted teamlava but al they do is send me links that dont help. They keep saying they will check my game if I keep havin issues. About ready to quit playing all their game