3rd case not loading after almost 2 days

[orchidchick]

The 3rd case will not download, I'm being told to wait...for almost 2 days. The problem is on my iPhone 5, I've done a hard close on the phone, deleted and reinstalled the game, closed all open apps... No help. Now case 2 won't download (but at least it says solved). I'm playing from the start on my iPad now, since with the iPhone it's really hard to see all the items, but I don't want to lose the game entirely. Help?

[sabbywabbys]

Be patient. It will eventually load. Had the same issur with case 2 i just sat there and stared at the screen for 10-15 minutes and it loaded. Its slow and it depends on your internet connection.

[MiniLaura]

As sabby says, WAIT. Start downloading the scene, and do not exit the game or turn off your device.

You may have to wait several minutes -- without exiting the game.

[AcesBaking]

Same issue for 8 hours now.
iPhone 5 iOS 7.0.4
Mystery Crimes version 1.2.2 support ID PVPCE6U
Storm ID AcesBaking
Issue: case 3 locked downloading the 3rd crime scene after I reached 29% complete for case 3. No issues with cases 1 or 2.
I restarted my device several times and also deleted and reinstalled the app several times. Still locked. See screen shot below. Can you please fix this? Thank you
Screen shot attached.

[kooky panda]

The downloading scenes issue should be fixed with the next version update.
You an try a workaround until then:

Delete and redownload the game and leave the game (open) active for 10-15 minutes (this includes not allowing the screen to auto lock).

[gameplayer222]

Deleted and redownloaded, now case 2 won't download!
Case which I already solved.
How can I work around this?
When will there be an update to solve this?

[MiniLaura]

There is an update in the works, but we don't know when it will be released.

[AcesBaking]

The downloading scenes issue should be fixed with the next version update.
You an try a workaround until then:

Delete and redownload the game and leave the game (open) active for 10-15 minutes (this includes not allowing the screen to auto lock).

Tried this workaround twice but no luck. Bummer. This game was fun! Thanks for the reply.

[diehardpat]

3rd case still not downloading since 30 Dec, tried all of the above to no avail

[crthunder]

I tried the work around and now I can't play at all :-( Still says downloading and everything is locked again even
Though they Are solved. Please get this bug fixed soon! Thanks