Can't connect to Dragon Story

[DragonMaster128z]

I have already done all this several times. Just wanted to report the problem here since the first email you get from support is check the forum, but Thanks

No Problem

[NouraMoh]

Been having a problem logging in all day!
Deleted and waiting for the game to download

Such a waste of valuable time during summoning :/

[NouraMoh]

Yuy!!
Just like magic, worked for me too

[filipina1983]

Game is working a lot better, didn't have to uninstall, just fixed itself..

[cortnylyn]

I play on Kindle re installing it worked for a bit but today its doing it all over again..can not see breeding dragons and it freezes up with every click of habits can not even move around :/

[kaitelvara]

Same story here. Haven't been able to log in for 2 days.

Deleted game, reinstalled, can use now. Has still crashed twice in 5 minutes while attending quests and setting dragons to breed but that's a step in the right direction, right?

[freshfunin2008]

Game is working a lot better, didn't have to uninstall, just fixed itself..

Don't bother letting TL or Storm8 know. They will just tell you that there was no problem and everything is working as expected. Its not us but it is you. lol

[freshfunin2008]

Try these things-
Restart Your Device.
Restart Your Router
Uninstall and re install the App
If all else fails, email support (support@teamlava.com) Include your Storm8 ID, and the problem, give them 3-5 business days to respond.

You forgot to include banging your head on your desk while you wait the 3 to 5 days for them to response and they tell you the engineers have checked everything and it is all good.

[katiejosie]

yes, I have not been able to connect for 2 days. wrote to team lava support! they said I need to create another password...don't think so as all other team lava games connect and my internet connection is fine on everything else. any suggestions?

[brandonu]

There was an update yesterday that seems to have fixed everything on my end. Of course, if you don't have your device on auto-update you would lose even more time to this bug.