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Thread: buying gems, help

  1. 12-17-13, 12:22 PM #1
    justmine2
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    buying gems, help

    my phone will not allow me to make a purchase, I have already tried the HELP section from BS, is there any other way to buy them? Online maybe? That would be GREAT
    Thanks
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  2. 12-17-13, 07:13 PM #2
    lilkeeks
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    Sometimes my phone does the same thing when I bill it to my Sprint account; most of the time restarting my phone will fix the issue. When the issue isnt fixed, I just go through google wallet and bill my card directly
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  3. 12-17-13, 07:56 PM #3
    kooky panda
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    What is happening when you try to make a purchase?
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    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
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  4. 12-18-13, 10:30 AM #4
    Mochamomx2
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    I have Sprint and am unable to bill to my phone account sometimes as well. I use google wallet and have no issues. Yesterday I won an Amazon gift card so I purchased gems with it through the Amazon App store but they never applied! Amazon is willing to issue me a refund and credit to attempt the purchase again but the sale has ended! Hopefully I'll hear something positive from support (which would be a first as other issues have not been corrected). If not, I'll use the credit for music or books.
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  5. 12-18-13, 05:29 PM #5
    justmine2
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    It says that in app purchases are not allowed, I am not sure I know how to use google wallet.... maybe I could do that online and get the gems... That would be nice for when they are on sale again!
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