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Thread: Help. My upgrading Royal hall stopped on its own

  1. #1
    New Resident
    Join Date
    Dec 2013
    Posts
    1

    Help. My upgrading Royal hall stopped on its own

    For the past several days I have been working on getting up enough gold to upgrade my royal hall from level 7 to 8. Cost is 4.4mil. I got up to 3.2mil. Then bought the remaining 1.2mil with gems. Cost was a little over 300 gems. Almost all I had. I upgraded and it started. Now today it is not upgrading. I don't have the gold and my gems are still gone. Who do I need to call to fix this?

  2. #2
    Rhino Keeper
    Join Date
    May 2013
    Posts
    283
    Quote Originally Posted by augrad View Post
    For the past several days I have been working on getting up enough gold to upgrade my royal hall from level 7 to 8. Cost is 4.4mil. I got up to 3.2mil. Then bought the remaining 1.2mil with gems. Cost was a little over 300 gems. Almost all I had. I upgraded and it started. Now today it is not upgrading. I don't have the gold and my gems are still gone. Who do I need to call to fix this?
    To preempt Turtle or Panda, you can try deleting or reinstalling your game (No data will be lost) and if that does not work you can alert support to what is going on by emailing them at support@firemocha.com

  3. #3
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
    Posts
    4,248
    It looks like there was an issue that occurred when you began upgrading your Royal Hall. This should be resolved and you should see your previous upgrade progress.

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